VENDING AND TECHNOLOGY: THE MAIN FEATURES OF SMART VENDING MACHINES

The digital innovation has changed our lifestyle ad our relationship with others.  The progress has influenced also our way of taking a coffee and nowadays the coffee machines are smarter and smarter, with new functions that couldn’t be even thought in past.

One of the main features of smart vending machines is the touch display that has replaced the membrane keyboard.

The touch display is able to offer to the user an interactive platform that is easy to use.

Not only the drink choice is easy but the LCD technology allows the user to see slideshow or videos during the stand-by machine improving the general experience of the user.

Another feature of smart vending machines is the payment option with innovative systems such as through apps or by the mobile.

Indeed, the automatic vending business is following the same trend of other fields that is the lower use of cash payments.

The traditional electronic keys that in past were used to pay for drinks at vending machines needed to be recharged and as a result cash money was always required.

One of the current easiest payment systems of smart vending machines is the payment by credit card that has become easier thanks to the contactless technology used by most of credit cards.

There are also other smart payment systems that use more revolutionary technologies such as the Satispay that is one of the best-known online payment systems.

The user can pay simply by framing the QR-code on the vending machine.

The app payment system by the smartphone allows the user not only to pay quickly and without cash money but also to personalise his purchases. Indeed, some apps are able to store the favourite choices of the user offering him the drink and /or product that he has already chosen.

The use of these payment systems is allowed by the web connection of the automatic smart machines that are able to exchange data both with the user and the manufacturer.

For example, some machines are able to communicate remotely with the manufacturer to inform him about failures that can be solved immediately.

Indeed, smart vending machines are equipped also with telemetry, that is the technology that allows the data measurement and communication from a remote system to the centralised control system.

In vending machines the telemetry technology allows to collect data about the stock levels, the purchases and the operating status.

These data are communicated to the central control system of the machine of the manufacturer or dealer in order to be analysed and used to make all required decisions to improve the operating efficiency and the customer care service.

Therefore, the automatic vending system is developing and exploiting all the digital innovations in order to be able to meet with the customers’ requests.

Flymax with its smart vending machinesis in line with this trend thanks to the continuous investment in the technologic innovation and as a result in the improvement of the customer service.

Why shall we have to settle for the traditional vending machines?

Don’t waste time anddiscover   our smart vending machines!