3 reasons why Flymax outperforms the big names in traditional vending
Why should a retailer or operator choose a medium-sized company from Bergamo over all the other companies in the vending world?
We'll explain it in 3 paragraphs!
Large company or small company? Here are the pros and cons in our opinion.
How many times have we asked ourselves: should I choose a large, well-known company or rely on a smaller one with 30 years of experience?
Apart from the most objective and logistical considerations, the motivation for choosing one company over another usually revolves around other factors more related to working methods.
The advantage of a large company is speed of delivery, because the products tend to be standard and therefore ready in stock, whether they are marketed or manufactured.
The disadvantage is that, with this standardization, any possibility of customization, even the most trivial, is usually lost.
Another aspect to highlight is the bureaucratic process that companies are subject to today.
In a small/medium-sized enterprise, thanks in part to the physical size of the plant, information is shared and passed on to departments much more quickly and smoothly than in a large company, which, in addition to the limitations of its size, has a large number of staff to interface with.
So, large company or small company?
In our opinion, there is no right or wrong answer; it all depends on your needs!
If you need standard equipment quickly, a large company might be more suitable for you (except for long waiting times between order and delivery), while if you want a customized product and are willing to wait a few extra days, we recommend relying on a small/medium-sized company that pays due attention to the product you are purchasing but above all to your uniqueness as a customer.
Our mission
Our mission, which can be confirmed by those who know us, is:
“To offer professional vending and coffee machine solutions that combine Italian design, high quality, and technological innovation, customized to customer needs, created with flexibility and professionalism to ensure reliable performance and strong distinctive value.”
From these few lines, it is clear that there are two things that are fundamentally important to us:
Here are the 3 main reasons why, in our opinion, Flymax outperforms the big names in traditional vending.
Flexibility and customization
As already mentioned, we are not afraid to think outside the box; on the contrary, we are always ready to take on new challenges to meet the needs of our customers.
The key to achieving this is undoubtedly flexibility, not only in terms of the product but also in terms of our mindset when dealing with customers.
Compared to those of the big brands, our solutions offer varying degrees of customization. Some customers choose to add only their logo to the keypads and/or drink icons on the touch screen, while others decide to modify the door. In any case, they are 99% customizable.
In any business, time is money, and sometimes flexibility comes at the expense of timing, which can make finalizing an order and/or project take longer.
Despite this, we prefer to devote the necessary time to each step so that the final result is satisfactory for both us and the customer.
Customer uniqueness
Since 1996, our philosophy has been customer-oriented, meaning we put the customer and their needs at the center.
Whether it's standard or custom models, we always try to meet the customer's needs, from the entire machine to the customization of individual parts (keyboard with their own logos, internal technical modifications to the machine, customized door).
Almost all of our production consists of more or less customized models, and while this makes it difficult to source raw materials, it also means that our customers can feel unique, each boasting their own model.
Ideas that become reality
What clearly sets us apart from our competitors is our inclination to develop and bring our customers' ideas to life, even those that initially seem disparate.
From water dispensers to protein dispensers to traditional Turkish coffee dispensers... in short... our line of customized machines speaks for itself!
Over the years, our projects have been very different from one another, but they have always had the same goal: to bring our customers' ideas to life.
This type of work often requires a lot of time and significant investment, but thanks to our established partnerships not only with our customers but also with our suppliers, we have always (so far) managed to complete the projects we have started while staying within our customers' budgets.
Today, choosing Flymax means relying on a partner capable of thinking outside the box, offering the attention and care that every customer deserves.
Our strength lies not only in our prices, but above all in the quality and experience we put into every project.
It is this balance between expertise, value, and attention that allows us to offer truly advantageous value for money and to stand out from our competitors.
So if you are looking for a company that puts your interests first, contact us!